Backorder vs Out of Stock


What does backorder mean?

Backorder: the product is not currently stocked at our production/distribution facility in Bend, Oregon, but you can still order the product.

Once your order is received, we will source the product to be re-stocked. Items are typically received in-house within 3-7 days. Once we receive the item, we will make and ship it to you.

In the case of backorder, you will likely receive your product within 2-3 weeks from the time of your order.

In rare situations, the wait time may be longer. This is most likely due to a delay in receiving the product from the manufacturer. However, we assure you we do our best to source products that will arrive quickly.

How can I find out more information about a backorder item?

If you want to know more about a product on backorder before placing your order, you can reach out to us via the contact page. 


What does out-of-stock mean?

Out of stock: this product is no longer in stock at our production/distribution facility in Bend, Oregon, and we cannot source the item for restocking.

In other words, we will not be restocking this item AND it will remain unavailable for the foreseeable future.